Frequently Asked Questions

Find quick answers to common questions.

  • Cooperative Laundry has 2 locations:

    • Kearny, New Jersey is less than 10 miles from Manhattan. Our Jersey location services the Greater New York Metro Area, New Jersey, and Pennsylvania.

    • San Marcos, Texas is between Austin and San Antonio. Our Texas location services Houston, Austin, and San Antonio.

    If you are looking for further information contact hello@cooperativelaundry.com or reach out to our locations directly.

  • Our goal is to offer pricing that is in line with the general market and provide value to our customers. We would be delighted to have the opportunity to understand the specific needs of the property, so we can offer you a tailored quote that meets your expectations. Feel free to contact us.

  • Yes. We'd be delighted to give your team a tour. Contact us to schedule a time that works for you. We're excited to show you around and give a personalized experience.

  • Our 24-hour turnaround time means what we pick up on Monday is returned clean on Tuesday, and so on. All incoming volume is tracked by weight and compared with outgoing weight during the laundry process to calculate Clean Soil Variance (CSV) - the percentage difference between the weight of the soil and clean laundry. The industry standard for CSV is between 8-10%. At Cooperative Laundry, we track CSV very closely for each customer and monitor any deviations from the standard to avoid excessive inventory losses.

  • Please visit our contact us form or email hello@cooperativelaundry.com. Should you prefer a more personalized approach, reach out to our team in Kearny, NJ or San Marcos, TX team directly. We would be delighted to assist you via phone, in-person, or any other preferred method of communication. Our goal is to ensure that your experience is seamless and tailored to your specific needs and preferences.

  • Our motto is "No Surprises," and every member of the Cooperative Laundry strives for accountability. This sets us apart from competition by delivering consistent, efficient, and high-quality services to colleagues and customers. We keep it clean and simple.